Shipping policy

JB Silks will only sell and ship their products from WA state to within all 50 states of the USA and to Canada.

Carrier and Packaging Selection
At JB Silks, we reserve the right to select the shipping carrier and packaging materials that best suit your order and ensure safe delivery. Our choice of carrier and packaging is based on factors such as destination, product type, size, weight, and cost-effectiveness to provide you with reliable service.

Shipping and Delivery Times
All delivery times provided are estimates only and are not guaranteed. While we strive to fulfill and ship your orders promptly, actual delivery times may vary due to factors beyond our control.

Liability for Shipping Delays
We are not liable for any delays in shipping or delivery. This includes, but is not limited to, delays caused by:

• Shipping carriers (e.g., USPS, FedEx, UPS, DHL)
• Customs processing or inspections
• Weather conditions, natural disasters, or other force majeure events
• Any other circumstances outside of our direct control.

Transfer of Title and Risk
Once we have transferred the products to the chosen carrier for shipment, the title and risk of loss or damage to the products pass to you. This means that from the moment the carrier takes possession of the shipment, you assume responsibility for the goods during transit.

Customer Responsibilities
Please ensure that the shipping address provided is accurate and complete.
You are responsible for any customs duties, taxes, or fees that may be imposed by your country or region.
In case of delivery issues, please contact the shipping carrier directly for assistance.

Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team at info@jbsilks.com, and we will be happy to assist you.